The SavvyPro Coaching

The SavvyPro offers coaching services including, but not limited to, discovery calls, single-session strategy intensives, and multi-month coaching engagements. The specific scope, format, and duration of each engagement is described on our Programs page or in a separate coaching agreement provided to you prior to the start of paid services.

By using the Services, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms. The Services are not directed to, and should not be used by, anyone under the age of 18.

Discovery calls booked through our site are complimentary and carry no payment obligation. Coaching programs require payment in accordance with the pricing and terms presented to you at the time of booking or in your coaching agreement.

Cancellations and rescheduling. We ask that you provide at least 24 hours' notice to reschedule or cancel a scheduled session. Sessions cancelled with less notice, or missed without notice, may be forfeited and are not eligible for a refund or make-up session, except at our sole discretion.

Refunds. Fees paid for coaching programs are generally non-refundable once the engagement has begun, except as otherwise stated in your coaching agreement or required by law.

As a coaching practice, we hold ourselves to the confidentiality standards set out in the ICF Code of Ethics. Consistent with those standards:

• We treat all information you share during coaching conversations, intake forms, and related communications as strictly confidential.
• We will not disclose your identity or the content of your coaching engagement to any third party without your explicit consent.
• The only exceptions are where disclosure is required by law (such as a valid legal or regulatory request) or where we reasonably believe disclosure is necessary to prevent imminent harm to you or another person.

This confidentiality commitment is described in more detail in our Privacy Policy, which governs how we collect, use, and protect your personal information.

You acknowledge that coaching is a collaborative process, and that the value you receive depends significantly on your own participation, honesty, and willingness to take action between sessions. You agree to provide accurate information and to communicate openly about your goals and concerns.

Coaching services provided by The SavvyPro are not a substitute for psychotherapy, mental health treatment, medical care, legal representation, or licensed financial advice. If you are experiencing a mental health crisis or medical emergency, please contact a licensed professional or emergency services immediately. We may, at our discretion, recommend that you seek support from an appropriately licensed professional, and reserve the right to decline or discontinue coaching if we believe it is not an appropriate substitute for other care.

All content, frameworks, worksheets, and materials provided as part of the Services are the intellectual property of The SavvyPro or its licensors. You are granted a limited, non-exclusive, non-transferable license to use these materials for your own personal or professional development. You may not reproduce, distribute, or resell them without our written permission.

Coaching outcomes depend on many factors outside our control, including your own effort and circumstances. While we are committed to providing high-quality coaching grounded in real experience, we make no guarantees regarding specific results, including career, financial, or leadership outcomes. The Services are provided "as is" without warranties of any kind, express or implied.

To the fullest extent permitted by applicable law, The SavvyPro and SavvyPro Holdings Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Services. Our total liability for any claim arising from the Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

You agree to indemnify and hold harmless The SavvyPro, SavvyPro Holdings Inc., and its owner from any claims, damages, or expenses arising from your violation of these Terms or your misuse of the Services.

You may discontinue coaching at any time. We reserve the right to decline, pause, or terminate a coaching engagement at our discretion, including if we believe the relationship is no longer a good fit or appropriate. Fees for services already rendered remain due upon termination.

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware.

We may revise these Terms periodically. The "Updated" date at the top of this page reflects the most recent changes. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.